Isixsigma
Value stream mapping - definitions, examples and references from isixsigma - the six sigma quality reference
http://www.isixsigma.com/dictionary/value_stream_mapping-413.htm
Process Mapping (2)
Six steps to process mapping
http://www.strategosinc.com/process_map_example.htm
Strategos
Value stream mapping - how to identify waste and streamline processes. article from quarterman lee's latest book (buy ebook/trial)
http://www.strategosinc.com/value_stream_mapping1.htm
Value Stream Mapping
Value Stream Mapping
http://www-iwse.eng.ohio-state.edu/isefaculty/irani/industrial%20engineering%20studies/value%20network%20mapping.htm